How do pet hotels handle medical emergencies?

According to information provided by pet boarding facilities listed on our platform, most reputable establishments have emergency protocols in place. These typically include partnerships with nearby veterinary clinics (some with 24-hour emergency services), staff trained in basic pet first aid, and collection of your emergency contact information and your vet's details at check-in. When choosing a facility, we recommend asking specific questions about their emergency procedures, such as how they monitor pets, their protocol for contacting owners, transportation arrangements to veterinary care, and how medication schedules are maintained. While we collect this information from facilities in our directory, we advise pet owners to verify these protocols directly with any boarding facility before booking. Remember that emergency handling procedures vary between establishments, and we cannot guarantee the emergency preparedness of any particular facility.